Bright Moves – Terms & Conditions

Welcome to Bright Moves, your Baby Gym! We are delighted to have you and your little one join our sessions. To ensure a safe, enjoyable, and structured environment for all participants, please read and adhere to the following terms and conditions.

General Information

  • These terms and conditions apply to all participants of Bright Moves.
  • By enrolling in our classes, you agree to abide by these terms and conditions.

Enrollment, Payment, and Block Booking

  • Enrollment is required prior to attending any classes.
  • Payments for classes must be made in advance via our online booking system.
  • Bright Moves classes are offered as block bookings of 5 sessions, designed to provide a progressive learning experience for your child.

Attendance & Missed Sessions

  • We understand that life with little ones can be unpredictable. If you miss a session, we will do our best to offer an alternative class in the next block, subject to availability, or provide a partial refund.
  • Only one session per block is guaranteed for rescheduling or a partial refund. Additional missed sessions may not be accommodated.

Cancellation Policy

  • Bright Moves reserves the right to cancel a block session if there are insufficient bookings. In this case, a full refund will be processed for all affected participants.
  • We understand that plans can change, and we’ll always do our best to be fair and flexible. If you need to cancel a course or class, please let Bright Moves know in writing (by email: brightmoves@outlook.com) at least 14 working days before the course starts.
  • If you cancel 14 or more working days before the course begins, you’ll receive a full refund, minus a small 10% fee to cover booking and admin costs (such as card or PayPal fees).
  • If you cancel within 14 working days of the course start date, or decide to withdraw once the course has started, unfortunately we’re unable to offer a refund for the course or any remaining sessions. Thank you for your understanding — this helps us keep our classes running smoothly for everyone.

Health and Safety

  • Parents or guardians must inform instructors of any medical conditions or special needs their child may have.
  • Bright Moves is not responsible for any injuries sustained during the sessions. Participants must follow safety guidelines and instructions from the instructors.
  • If your child is unwell, please do not bring them to the session to avoid spreading illness.
  • We are committed to safeguarding and promoting the welfare of children.
  • All staff are DBS checked.

Class Conduct

  • Parents or guardians must accompany their child throughout the session.
  • Please ensure that you and your child arrive on time. Late arrivals may disrupt the class and the experience of other participants.
  • Respectful behaviour towards instructors and other participants is expected at all times. Disruptive behaviour may result in dismissal from the class.

Use of Facility and Equipment

  • The use of gym equipment is restricted to enrolled participants under the supervision of an instructor.
  • Any damage to equipment caused by misuse will be the responsibility of the parent or guardian.

Photography and Media

  • Bright Moves may take photographs or videos during sessions for promotional purposes. Participants will be informed at the beginning of the session if any photography or videography will occur. If you do not wish for your child to be included, please notify us at that time.
  • Personal photography and filming during sessions are allowed but should not disrupt the class or infringe on the privacy of other participants.

Data Protection

  • Personal information collected during enrollment will be used solely for the purpose of administering classes and will not be shared with third parties without consent, in compliance with the Data Protection Act 2018 and GDPR.
  • Participants have the right to access and update their personal information held by Bright Moves.

Liability

  • Bright Moves is not liable for any loss or damage to personal belongings brought to the gym.
  • By participating in our classes, you accept full responsibility for your child’s safety and well-being.

Changes to Terms and Conditions

  • Bright Moves reserves the right to amend these terms and conditions at any time. Any changes will be communicated to participants and posted on our website.
  • By enrolling in Bright Moves, you acknowledge that you have read, understood, and agree to these terms and conditions.

Contact Information:

brightmoves@outlook.com